We are not your average hosting vendor. We have a team of dedicated technicians and staff that want to see you achieve the results that you have always desired. This is why we offer truly 24/7 technical support via Live Chat, Email, Helpdesk tickets and Phone calls where our technicians and analysts will go beyond the call of duty to assist you whenever needed.
It is not our aim to answer tickets and get rid of the queue; we take the effort to analyze each issue independently to get to the root of the problem after which we take proactive steps to ensure the issue never arises again. This is why we offer competent support 24 hours a day, 7 days a week, 365 days a year (occasionally 366), during holidays, in the middle of the night or during hours of extreme workload. No excuses at all.